5th, Avenue corner 30th Street,
BGC Corporate Center 2,
Bonifacio Global City, Taguig City,
5th, Avenue corner 30th Street, BGC Corporate Center 2,
Bonifacio Global City, Taguig City, Philippines, 1634
Provide the world's best customer
experience every day
Provide the world's best customer experience every day
Explore opportunities with us!
You Lead the Way, We’ve Got Your BackWhen our colleagues, customers, and communities need us, we show up. We stand for inclusion, we win together, and we don’t just get through challenges we lead through them.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly refining what’s possible and we’re proud to back each other every step of the way.
When we talk about how we back our colleagues, we talk about it in three key parts:
- How our colleagues grow as leaders and learn every day
- How we create diverse and inclusive teams, with empowered voices
- How we support our colleagues’ holistic wellbeing, through continuous support
Diverse and inclusive teams, empowered voicesAmerican Express fosters an inclusive, equitable, and diverse workplace where colleagues of all backgrounds feel they belong.
In 2020, American Express made additional investments to achieve full pay parity, reaching 100% pay equity for colleagues across genders globally. We also made sure that there’s a balanced representation at all levels of the company.
We’ve put a focus on our Self Identification (Self ID) tool globally. It allows colleagues to share with American Express voluntarily their gender identity and sexual orientation. As a result, our colleagues are empowered to bring their authentic selves to work, and we’ve see n good results.
To further support inclusion and diversity, we provide leadership development programs and workshops for all people leaders focused on belonging.
Our Colleague NetworksTo help inspire a culture where differences are embraced and colleagues are enabled to bring their authentic selves to work, we maintain a strong backing for our Colleague Networks where our colleagues can find like minded individuals with shared experiences and perspectives.
In 2017, American Express Philippines launched its Pride+ Network for the LGBTQ+ community and its allies. Locally, we have made significant changes in our policies through a constant open conversation with the network members, from having all inclusive restrooms in our office to including same sex partners and dependents in our HMO and life insurance plans.
We also have our Women’s Interest Network (WIN) that provides a forum for our colleagues to support and promote the unique value that women bring to the workplace. In 2019, American Express launched the Ambition Project across all countries where we operate. The primary purpose of the campaign is to back women’s ambition across the enterprise.
We volunteer engagement groups that help further cultivate the sense of community and belonging in American Express. The Synergized Employee Engagement Network (SEEN) helps motivate colleagues by organizing various events that foster engagement and inclusion.
We also have a network called SPOTLIGHT comprised of volunteer colleagues who help ensure that we roll out our rewards and recognition events for the site.
Our global Serve2Gether Network also ensures that we capture our colleagues’ passion for community outreach and social development. Serve2Gether colleague volunteers work with partner organizations like Hands On Manila and Habitat for Humanity to organize outreach activities in various causes. In the past several years, we have done tree planting projects in the La Mesa Watershed, workshops on urban gardening in public schools around Metro Manila, hold the Dream in a Shoebox project, and the Manila Bay Coastal Clean Up. During the start of the pandemic in 2020, American Express Philippines also donated $100,000 to the Philippine General Hospital to support our local healthcare workers.
We continue to provide ways for our colleagues to participate in virtual events like Earth Hour. We have also invited members of the World Wide Fund for Nature to share tips on making our households sustainable.
We are thrilled to be recognized as one of HR Asia Philippines’ best companies to work for. We are grateful for the honor that recognizes the commitment that everyone at American Express has contributed to create the best experience for our colleagues. I am proud to be part of such an amazing team.
Holistic wellbeing, continuous supportOur benefits package is one of our key value propositions for our colleagues. Our flexible benefits program allows our colleagues to select and customize their benefits to fit not only their essential needs but to include those that also matches their lifestyle and personal preferences. It includes choices for enhanced medical, optical dental benefits, domestic and international travel expenses, gym memberships, cinema tickets, health screenings, and more.
American Express also fully funds the coverage plan of all eligible dependents on a colleague’s first day. Our colleagues can enroll an unlimited number of dependents based on their civil status. We provide our colleagues with the option to cover dependents who are between 65 70 years old, and we also include extended dependents for married colleagues.
We also want to make sure that we take care of our colleagues’ long term life plans. Our retirement plan is a defined contribution plan where our colleagues can opt to contribute voluntarily, which the company matches.