6F-2, No. 2, Sec. 3, Minsheng E. Rd.,
Taipei City 104, Taiwan
6F-2, No. 2, Sec. 3, Minsheng E. Rd., Taipei City 104, Taiwan
Create something better for the world's smokers
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Employee EngagementWe have a culture putting people engagement at the heart of our business strategy. People managers are held accountable to ensure the team has clear sense of role purpose aligning to business objectives. We also have open and diversified communication channel, which includes townhall business update meetings, monthly e-Newsletter, and small group casual talks with the senior leaders to allow free flow interaction on business / non-business topics. During the pandemic period whilst social distancing limited face to face contact, we use online meeting and flex our meeting arrangement to sustain the employees reach. Based on a wellbeing survey conducted in June 2020, 96% of our people feel that they remain strongly connected with the team and people manager working from home, and nearly 90% of the respondents gave positive feedback on company’s safety measures. In Nov 2020 instead of running the typical annual national conference which involves big group gathering, the management team decided to conduct 3 separate sessions in North and Central we branded it as ITTL Roadshow, to convey new fiscal year objectives through presentation, discussions and team build activities. It was proven to be a big success because small groups allow better interaction and more in-depth discussion. The overall satisfaction rate for the ITTL Roadshow event is above 90% as well.
Talent DevelopmentIn Imperial talent management is the core in our people strategy. We believe everyone is a leader in their own job and can be talented in different aspects. As such our people process aims to unplug the potential of our employees. We have an integrated performance management process to help our people setting up SMART performance objectives and development plans, through ongoing and regular conversation with their people managers and getting feedback from their colleagues. Meanwhile everyone can get access to the global online Learning Portal which has consolidated extensive internal and external learning resources, which includes Harvard Online, LinkedIn Learning, TED Talk and get abstract. Our learning committee and people leaders voluntarily facilitate the team’s learning momentum, and there are employee led cross functional sharing sessions taken place on a regular basis. This helps to build a learning and inclusive culture, and raised the general sense of business awareness within the organization.
As part of our regular talent review and succession planning, high potential employees once identified will be supported with developmental exposure to build them as the future leader in the organization. Our bespoke talent development program has already fueled for our leadership pipeline within Taiwan and Imperial Brands.