10F., No.246, Sec. 1, Neihu Road.,
Neihu Dist., Taipei City 114661,
10F., No.246, Sec. 1, Neihu Road., Neihu Dist., Taipei City 114661, Taiwan R.O.C.
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About UsKuehne + Nagel has evolved from a traditional freight forwarder to a leading global provider of innovative and fully integrated supply chain solutions. Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry and positioned us to continue increasing the scope of our customer solutions and services. Today, we are globally present in 1,400 offices in over 100 countries, with more than 79,000 workers. In 2018, we celebrated 50 years in Taiwan.
Embracing DiversityWe have a culturally diverse workforce and have nurtured an environment that celebrates different cultures, beliefs, ages and genders within the workforce. Our working policies and practices are upheld by our Code of Conduct as well as our Ethics and Compliance Commitment – all pointing towards the provision of equal opportunities, respect for individuality and understanding the importance of teamwork.
Robust Performance Management ProcessOur comprehensive performance management process instils the alignment of objectives partnered with evidence of the Kuehne + Nagel Behaviors. Focused discussion in individual learning and career development plan also ensure that we continue to engage our people. The practice of regular reviews between employee and manager allows an active link between recognition and reward. This process is then rounded up with panel discussions by Top and Senior Management, allowing us to strengthen our talent pipeline. This unique performance-driven culture contributes to our continued growth and profitability.
Enhanced Employee LifecycleOur tagline, “Your + Shapes our Future” highlights the importance of people in our business. The four pillars of fostering innovation, connecting and developing people, enabling entrepreneurship and delivering quality and excellence exist at every touch point of our KN’s employee lifecycle.
In talent acquisition, we have robust selection processes, enabling us to focus on getting it right from the start. We also work on our partnerships with local universities, planting the seed of logistics careers by introducing young generation to our industry. Internships are also critical activities in this process.
We believe in preparing for every individual’s success. As such, we have structured induction in place to slowly transition new joiners to the Kuehne + Nagel way of working.
We place strong focus in every individual’s development through the 70:20:10 principle, i.e. 70% on-the-job learning, 20% learning through others and 10% off-the-job learning. Development offerings such as exchange programs, internal and external courses, ensure we have a broad learning palette on offer to cater for all levels of the organization.
Talent identification and development are strategic to our organization’s growth. Every year, we hold assessment centers for Global, Regional and Local Talent Programs. Programs run over a two-year period of development and projects, with the objectives of grooming future leaders and build strong succession pipeline.
To communicate effectively with different levels of the organization, we utilize various channels and tools. Town Hall meetings are standard practice to giving and receiving information. Our collaboration platform, myKN, has been introduced for more than one year, it is our internal networking platform that allows colleagues to connect with one another globally and share best practices.
We believe that engaged people equal satisfied customers. A motivated workforce that feels part of the organizational success will always ensure that we deliver our best to the customers. We launched a culture transformation initiative called Care that emphasizes twelve principles to support our employee and customer engagement.