TAISHIN FINANCIAL HOLDING CO., LTD.
台新金融控股股份有限公司


Awards and Recognition:


Company details

Address

17F., No.118, Sec.4, Ren-Ai Rd.,
Da-An Dist., Taipei City, Taiwan

17F., No.118, Sec.4, Ren-Ai Rd., Da-An Dist., Taipei City, Taiwan


Industry

Banking


Vision

To become a consistently growing
and trustworthy financial institution,
a role model in corporate governance
and social responsibilities, a leader
in Taiwan’s financial industry, and
a leading brand in the
Chinese-speaking world.

To become a consistently growing and trustworthy financial institution, a role model
in corporate governance and social responsibilities, a leader in Taiwan’s financial
industry, and a leading brand in the Chinese-speaking world.


Head Count

9000


Website

www.taishinholdings.com.tw


Explore opportunities with us!



taishinholdings.com.tw/tsh/recruiting

taishinholdings.com.tw/tsh/recruiting

Corporate Profile

Founded by Chairman Thomas T. L. Wu, Taishin started the core business – Taishin International Bank in 1992. In the spirit of innovation, Taishin has developed a solid foundation. In 2002, Taishin Financial Holding Company was established with subsidiaries including: Taishin International Bank, Taishin Securities, Taishin Securities Investment Trust, Taishin Securities Investment Advisory, Taishin Venture Capital Investment, etc. With innovative business approaches, Taishin intends to provide comprehensive and close to market services, in hope of becoming the “Top Financial Group in Asia”. Currently, there are 101 bank branches in Taiwan, 4 branches, 3 preparatory office and 4 representative offices overseas as well as 28 leasing offices in mainland China. The number of employees has exceed 10,000 to date.


“Your Smart Partner” is Taishin’s brand positioning. We adhere to our principles of Integrity, Commitment, Innovation and Collaboration to fulfill customers’ needs and to become the leading brand in Taiwan digital finance market. With professional management team, innovative service approaches and a sound corporate foundation, we hope to demonstrate a synergy of a financial group, to care for the land that we strive on and to become the smart partner of each and every one of our customers.

Listen with all Heart – the Voices of Employees

Taishin is dedicated to create an environment that encourages employees to grow with the company. Great efforts and resources are devoted to listening to employees’ voices through regular Employee Opinion Survey in order to keep focusing on issues employees care about. Through gathering employees’ opinion toward corporate policies, approaches to attracting potential candidates and key factors to retaining employees, we are able to come up with effective action plans for improvement. In addition, facing the changes of trend and generation, we realize that the expectation of the digital generation toward job/career is significantly different from the past generations and the needs to express their opinions are unignorable. Therefore, different channels for employees to express their opinions have been developed. Understanding certain groups in depth and respond to their opinions in time has become a must as well. Taishin also conducts focus group interviews or visits employees at all branches from time to time. Through face-to-face interviews with employees, we aim to receive their genuine opinions for improvement. Different indicators of employee experience and talent management are monitored in accordance with stages of employees’ career development to emphasize how we value our employees as Taishin’s greatest asset.

Diverse and Self-Motivated Development System

Talent development has always been Taishin’s commitment to our employees. Based on the organization development and the needs of professions in different fields, Taishin follows a pyramidal talent development structure to cultivate managerial talents of all level and key talents we specified. In addition, the less limited job rotation policies also enable employees to development not only vertically but also horizontally.

In response to internationalization and digitalization, Taishin provides the employees plenty of overseas and cross-functional job rotation opportunities. Meanwhile, Taishin collaborates with external consultants to provide learning sessions of multinational languages and financial technology such as block chain, agile development, etc. for the purpose of comprehensively strengthening the international and digital talent development system.

Best Digital Experience of Human Resource Development Platform

Encountering the digitalization era, along with the challenges of recruiting, talent development and retention, we redesign the employee learning channels by upgrading the HR website and creating the “iTaishin” app, which allows employees to access training resources out of the workplace meanwhile enjoying the best HR experience. Employees can complete training sessions regarding regulations, licenses, and other mandatory training courses anytime, anywhere. With the app, employees can also share the language learning resources, health management trends and other soft skills on iTaishin with their families. These features help improving employees’ work-life balance.

In 2021, we introduced the AI chatbot—Agile to HR website. Through interacting with Agile, both external talents and employees can better understand Taishin and receive timely response to HR-related issues. In the future, Agile will link up with various HR systems, making digital HR platform more comprehensive also becoming “Your Smart Partner” to users.

Comprehensive Employee Care System

Taishin provides employees various activities. Among all, art and cultural activities such as Luncheon Concerts on Fridays, Cultural Buses, etc. are Taishin’s major features which allow employees to participate in with their families. As to company sponsored art and cultural activities, discounts are available to all employees.
In Taishin, we highly concerned about the health of our employees. Besides health examinations packages and health education lectures, for employees with three-hyper series, we also hold health promotion activities such as weight loss competitions and offer gym subsidies to encourage them to live healthier.

Regarding employees’ work life balance, benefits such as children marriage leave, vaccination for family, etc., superior to the peer competitors are designed to take care of both employees and family members. Meanwhile, the flextime program was implemented in 2020, allowing employees to choose their own attendance time from a variety of 8-hour shifts, which helps them balance family life or reduce commuting time during rush hour. With the well-rounded employee care system, Taishin hopes to accompany employees through all important stages of life.

To meet the various needs of employees from different generations, Taishin cares about employees’ genuine voices and seizes every chance to improve. We embrace changes and aim to become a sustainable company that employees are willing to strive together.

公司簡介

台新金控是一家以銀行為經營核心的金融集團。1992年在吳東亮董事長帶領下成立台新銀行,多年來以創新思維,奠定穩健的企業根基。2002年正式成立台新金控,率旗下子公司包含銀行、證券、投信、投顧、創投等,以創新的經營模式,提供更完整、更貼近市場的服務,期能實現「全球頂尖華人金融集團」的遠景。目前在台灣有101家分行,海外4間分行、3個籌備處及4個辦事處,在中國大陸有28個租賃營業據點。在全球已有將近10,000名員工。

「智慧好夥伴」是台新的品牌定位,我們秉持誠信、承諾、創新、合作的理念,致力滿足客戶需求,並成為台灣數位金融市場的領導品牌。我們擁有堅強的經營團隊、創新的服務思維以及完善的企業根基,務求發揮金融集團應有之綜效、落實對所在土地的關懷,期望成為每位客戶的智慧好夥伴。

用心聆聽-從員工聲音出發

台新致力創造與員工共同成長的環境,投入豐富的資源定期舉辦員工意見調查,持續聚焦員工關注之重要議題,藉由了解員工對各項管理措施的看法及吸引人才、留才之關鍵因素,進而提出具體行動計畫。此外,面對時代潮流及世代更迭,我們發現數位世代對工作的期望較以往不同且更需要表達意見的出口,因此發展出各式員工表達意見的渠道,機動性地深入調查各個族群,即時聆聽,並縮短行動計畫的反應時間。我們亦不定期實施焦點團體訪談,或遍訪全台灣101家分行,直接面對面訪談員工,蒐集最真切的員工聲音。持續聆聽並尋求改善,並依員工職涯階段不同的觸點,有效整合員工體驗及連結人才管理指標,是台新將員工視為最重要資產的證明。

多元自主的培訓發展機制

人才培育發展是台新一貫的堅持,依據組織發展與不同專業領域需求,台新透過人才金字塔型培育架構,充實初中高階管理多層級人才庫與關鍵人才發展計劃,並輔以開放的輪調平台,讓員工縱向發展外,亦可尋求橫向的發展。 近年因應國際化及數位化趨勢,提供更多海內外輪調機會、以及跨功能單位之輪調規劃,並與外部顧問公司合作提供更多國語言及數位學習如區塊鏈、敏捷式開發等訓練資源,以全面強化國際人才及數位人才培育機制。

最佳數位體驗的全新人力資源發展平台

因應數位時代招募、培育和留才的挑戰,我們重塑員工學習機制,前瞻性地升級人力資源網站升級並打造「iTaishin」手機軟體,以最佳體驗為出發點,員工得以隨時隨地完成各類訓練課程,更可與家人分享語言學習、健康管理、職場舒壓等第二專長及身心健康軟性資源,間接促進員工及家庭的身心健康及和諧。2021年導入人力資源AI機器人「阿捷」,無論是外部人才或內部同仁,均能透過與「阿捷」聊天互動,更全面了解台新並即時回應HR相關問題,未來阿捷更將連結各項人資系統,使人力資源數位平台更全面,成為外部人才、內部同仁及人資處的「智慧好夥伴」。

全方位員工照顧系統

台新一直以來都提供豐富的員工活動,其中藝文活動是台新的一大特色,如午間音樂會、藝文巴士…等可讓員工家人共同參與,另公司贊助之藝文活動員工都可享有優惠票價。在台新,我們也極為關注員工的健康,除了提供健檢、衛教講座外,也辦理三高族群的健康促進活動,例如透過減重比賽、提供健身房補助等來鼓勵同仁更健康樂活;鑒於同仁對工作與生活平衡的重視,台新除了豐富家庭照顧福利,設計優於同業之員工子女結婚假及眷屬接種疫苗等福利外,2020年更首度開放彈性工時制度,規劃有多種彈性班別讓員工選擇自己的出勤時間,工作時間滿8小時即可下班,有助員工兼顧家庭生活平衡,或避開交通尖峰減少通勤時間。透過全面規劃,台新期許能夠陪伴員工走過人生各個重要階段。

台新面對不同世代的員工的需求如同經營不同的客群,我們真心在意員工的聲音,積極尋求改善契機,我們擁抱改變,追求共好。致力成為一個員工願意一同成長的永續公司。